Careers

Job Title: Office Administrator/Marketing Assistant – Small company, big impact role.
Status: Full Time

Job Summary

Under the direction of the Principal or Director of Settlement Services, the Office Administrator is responsible for serving as the initial point of contact for clients, vendors, and visitors entering the Signature offices. This position is responsible for Manage and supporting all of the administrative activities that facilitate the smooth running of an office. The individual will demonstrate a high level of prioritization and organizational skills as well as exceptional interpersonal skills.

Essential Duties and Responsibilities

  • Answer phones and respond to customer inquiries via telephone, email and in person.
  • Meet and greet all who enter the office, determine with whom they are meeting and contact that individual or individuals as appropriate. Direct visitors as appropriate.
  • Maintain awareness of staff whereabouts in and out of office.
  • Use a range of office systems and programs, including Microsoft Office (Outlook, Word and Excel) and closing processing systems.
  • Data entry and database management; input client and customer information into all databases as necessary.
  • Maintain office supplies and equipment, manage equipment leases and maintenance.
  • Assist with the design and distribution of business cards, folders, brochures, and other branding materials.
  • Maintain the condition of the office and conference rooms at all times; refill supplies as needed and arrange for necessary repairs.
  • Prepare presentations; knowledge of PowerPoint and Publisher.
  • Assist with the preparation of closing packages. Type closing packages and legal descriptions as directed. Obtain tax, insurance, and payoff information for closing files as needed.
  • Log and mail title policies as directed.
  • Manage filing systems for billing and manage incoming/outgoing mail, ensure mail is brought to proper pick up site daily.
  • Provide vacation coverage as needed for Order Entry and other office personnel as needed and manage the daily closing and vacation calendars.
  • Manage social media and Survey Monkey. Familiarity with writing professional blogs/WordPress, maintaining our company Facebook page and using Constant Contact to reach out to clients, contribute to the monthly builder newsletter.
  • Manage requests for title insurance quotes and deeds and respond in a timely fashion.
  • Responsible to work collaboratively with others (internally and externally) to achieve common objects, goals, and results.
  • Serve as taker of minutes at all company meetings, and organize company events.
  • Maintain a consistent and positive attendance pattern.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Conform to all safety rules and use all appropriate safety equipment.
  • Other duties as assigned including but not limited to the performance of functions related to the administrative processes of the company.

Additional Duties

  • Continue to be a highly organized; ability to multitask effectively and efficiently meet established goals and deadlines.
  • Maintain a polished and professional appearance.
  • Utilize system software effectively and efficiently.
  • Demonstrate excellent verbal and written communication skills and the ability to interact professionally with a diverse group inclusive of executives, managers, clients, and customers while being professionally engaging.
  • Additional duties as assigned

Signature Escrow & Title Services is the recognized leader for nearly two decades in New Hampshire and Maine for efficient, easy, and smooth closings. We are a small team of dedicated professionals who are committed to serving one another and the community. We invite you to submit your resume and cover letter if you are looking to join a professional yet fun, comfortable, team oriented environment with a strong reputation in the community. All applicants must bring a positive, go-get attitude with ability to expand outside of job description as needed.

This position requires a high energy person able to manage a wide range of office responsibilities including front desk management, marketing and personal assistance and someone who can effectively manage the flow of conversation and communication in verbal and written forms. It is a high profile position, interacting with nearly every customer & client at some point in the transaction so professionalism, friendliness and an upbeat attitude is paramount. Plus, there is opportunity for growth and longevity with the company. This position requires some office set up/clean up each day. 8:15a-5:15p is the expected schedule with occasional after-hours errand running as a requirement.

Minimum Qualifications

Education and/or Experience

Associate's degree (A.A.) or equivalent from two-year College or technical school and five years related experience and/or training; or equivalent combination of education and experience. We require someone that has experience with real estate, lending or title industry.


Additional Notes: Proficient in Microsoft Office Word, Excel and Outlook as well as general office equipment.

To Apply:
Send Resume and cover letter (required) to: Kristy L. Hiller at kristy@h-rpartners.com
No phone calls please.
Direct hire – no recruiter or agency inquires please.

Job Title: Escrow & Title Associate – Small company, big impact role.
Status: Non-Exempt (hourly) / Full Time 32 to 40 hours a week.

Job Summary

Under the direction of the Director of Escrow Services, the entry level Escrow & Title Associate is responsible for ensuring all the necessary information required by regulatory agencies governing the closing process for clients is complete. This position requires a high level of prioritization and organizational skills as well as exceptional interpersonal skills.

Essential Duties and Responsibilities

  • Responsible for facilitating the Post Closing process ensuring all documents are verified for accuracy and disbursed to the appropriate parties.
  • Responsible for scanning and uploading files.
  • As overnight delivery administrator, the individual is responsible for preparation of overnight packages for daily pick-ups or drop offs and maintaining supplies necessary for overnight services.
  • Assist the Director of Escrow Services with printing checks, processing wires, e-recordings, And banking deposits.
  • Relative to title insurance policies; generate policy jackets, prepare and mail final policies. Submit premium remittances to insurance companies.
  • Verify all NH transfer tax forms and PA-34s and submit online.
  • Follow up on any post-closing and/or mortgage discharge issues with lenders, clients, real estate professionals, registries, and tax collectors.
  • Provide vacation/PTO coverage for the Director of Escrow Services.
  • Partake in training to provide backup/vacation coverage for other office positions (front desk, order entry) as needed.
  • Will work collaboratively with others (internally and externally) to achieve common objects, goals and results.
  • Maintain a consistent and positive attendance pattern.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Conform to all safety rules and use all appropriate safety equipment.
  • Other duties and projects as assigned, including but not limited to the performance of functions related to the administrative processes of the company.

Additional Duties

  • Continue to be highly organized; ability to multitask effectively and efficiently meeting established goals and deadlines in daily operations.
  • Maintain a polished and professional appearance.
  • Utilize system software effectively and efficiently.
  • Demonstrate excellent verbal and written communication skills and the ability to interact professionally with a diverse group inclusive of executives, managers, clients, and customers while being professionally engaging.

Signature Escrow & Title Services is the recognized leader for nearly two decades in New Hampshire and Maine for efficient, easy, and smooth closings. We are a small team of dedicated professionals who are committed to serving one another and the community. We invite you to submit your resume and cover letter if you are looking to join a professional yet fun, comfortable, team oriented environment with a strong reputation in the community. All applicants must bring a positive, go-get attitude with ability to expand outside of job description as needed.

Minimum Qualifications
Preferred Education and/or Experience

Associate's degree (A.A.) or equivalent from two-year College or technical school and two years related experience and/or training; or equivalent combination of education and experience. Additional Notes: Experience in general processing and bookkeeping tasks. High comfort level with cloud based applications, Word, Excel, and Outlook as well as general office equipment.

To Apply:
Send Resume and cover letter (required) to: Kristy L. Hiller at kristy@h-rpartners.com
No phone calls please.
Direct hire – no recruiter or agency inquires please.